31/05/2024 09:41:15

Disconnect 12V Power

Correction Code 17010100 Correction Code 17010200 Correction Code 17010300

2023-20-09: Updated vehicle isolation note.

Choose the appropriate procedure based on the vehicle's configuration and date of manufacture:

RWD vehicles built through April 10, 2016, refer to 1st Generation RWD
Dual Motor vehicles built through April 10, 2016, refer to 1st Generation Dual Motor
All vehicles built after April 10, 2016, refer to 2nd Generation

1st Generation RWD

Correction Code 17010100

Warning

If the 12V power supply is disconnected, do not attempt to open any doors with door glass in closed position. Failure to follow this instruction could result in door glass shatter.

Note

Before disconnecting the 12V power supply, ensure that the driver’s door window is fully open. Failure to follow this instruction could result in vehicle lockout.

Disconnect

Open the front trunk.
If the vehicle is charging, remove the charge cable.
On the touchscreen, power off the climate control system, and wait at least 30 seconds for the climate control system to completely shut down.
Make sure the vehicle is in Park.
Fully lower all door windows to avoid glass shatter and door lockout conditions.
Remove the particulate filter (refer to procedure).
Remove the rivets (x3) that attach the cowl screen panel to the body.
Gain access to the particulate filter housing.
- LHD vehicles only: Lift up the RH corner of the cowl screen panel.
  CAUTION
  Take care not to damage component(s).
- RHD vehicles only: Remove the cowl screen panel (refer to procedure).
Remove the bolts (x2) that attach the pollen filter front housing to the HVAC duct (torque 1.5 Nm). Release the tabs (x2) to remove the front housing.

Note
RHD vehicles have a 1-piece pollen filter housing. Remove the nuts (x3), then remove the housing.
Unlatch the driver's door and any door that might need to be opened during the service procedure.
Turn off vehicle power from the touchscreen by touching Controls > E-brake & Power Off > Power off.
Disconnect the 12V battery ground connection (torque 5 Nm).
Disconnect the first responder loop (X536). Do not cut the loop.
Wait at least 2 minutes for all electrical circuits to fully discharge.

Warning
Before servicing post pack contactor high voltage components on the DC Link, verify the pack contactors are open by performing the vehicle HV disablement procedure. See Vehicle HV Disablement Procedure. If servicing the pack contactors themselves, disconnect low voltage power and remove the HV pyro fuse/disconnect. See Fuse - Pyrotechnic - HV Battery 1.0/1.5 (Remove and Install) or Fuse - Pyrotechnic - HV Battery 2.0 (Remove and Install). If servicing the HV pyro fuse/disconnect, be aware that high voltage will always be present at the fuse.

Connect

Note

Connect is reverse of disconnect, except for the following:

For RHD vehicles, install the top 2 pollen filter housing nuts before installing the lower nut.

1st Generation Dual Motor

Correction Code 17010200

Warning

If the 12V power supply is disconnected, do not attempt to open any doors with door glass in closed position. Failure to follow this instruction could result in door glass shatter.

Note

Before disconnecting the 12V power supply, ensure that the driver’s door window is fully open. Failure to follow this instruction could result in vehicle lockout.

Disconnect

Open the front trunk.
If the vehicle is charging, remove the charge cable.
On the touchscreen, power off the climate control system, and wait at least 30 seconds for the climate control system to completely shut down.
Make sure the vehicle is in Park.
Fully lower all door windows to avoid glass shatter and door lockout conditions.
Remove the underhood storage unit. See Underhood Storage Unit (Remove and Install).
Unlatch the driver's door and any door that might need to be opened during the service procedure.
Turn off vehicle power from the touchscreen by touching Controls > E-brake & Power Off > Power off.
Disconnect the 12V battery ground connection (torque 5 Nm).
Disconnect the first responder loop (X536). Do not cut the loop.
Wait at least 2 minutes for all electrical circuits to fully discharge.

Warning
Before working on any high voltage components, perform the vehicle HV disablement procedure Vehicle HV Disablement Procedure.

Connect

Note

Connect is reverse of disconnect.

2nd Generation

Correction Code 17010300

Disconnect

Warning

If the 12V power supply is disconnected, do not attempt to open the front doors with door glass in closed position. Failure to follow this instruction could result in door glass shatter.

Note

Before disconnecting the 12V power supply, make sure that the driver’s door window is fully open. Failure to follow this instruction could result in vehicle lockout.

Open the front trunk.
If the vehicle is charging, remove the charge cable.
On the touchscreen, power off the climate control system, and wait at least 30 seconds for the climate control system to completely shut down.
Make sure the vehicle is in Park.
Fully lower all door windows to avoid glass shatter and door lockout conditions.
Remove the HEPA filter outlet duct (refer to procedure).
Unlatch the driver's door and any door that might need to be opened during the service procedure.
Turn off vehicle power from the touchscreen by touching Controls > E-brake & Power Off > Power off.
Disconnect the 12V battery ground connection (torque 5 Nm).
Disconnect the first responder loop.

CAUTION
Do not cut the first responder loop.
Wait at least 2 minutes for all electrical circuits to fully discharge.

Warning
Before working on any high voltage components, perform the vehicle HV disablement procedure Vehicle HV Disablement Procedure.